12574 - Employment Counsellor

Employment & Entrepreneurship - WorkBC (External) · Coquitlam, British Columbia
Department Employment & Entrepreneurship - WorkBC (External)
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $25.00 - $27.00 per hour

Summary:


The Employment Counsellor works with a diverse range of individuals (including indigenous people, immigrants, youth at risk, people with disabilities, etc.) to assist them in securing and maintaining employment or community attachment. This position delivers WorkBC employment services in a center managed by one of our partner agencies (YWCA). 


Reports to: Centre Manager 


Key Duties & Responsibilities:


  • Performs active clients intake 
  • Conducts formal needs assessments through structured interview processes to identify and prioritize issues that are preventing clients from achieving employment
  • Develops personalized plans that addresses clients’ needs and making use of services available within WorkBC
  • Makes referrals to skills enhancement training, community resources as needed
  • Facilitates workshops as needed
  • Participates in job fairs
  • Monitors client progress by reviewing activities and learning outcomes on a communication medium
  • Reviews, revises and updates action plans to enhance self-sufficiency and sustainable labour market attachment
  • Ensures clients achieve employment (or community attachment) in a timely manner
  • Determines client needs and eligibility and administers financial supports where appropriate
  • Completes documentation and prepares financial reports 
  • Ensures client activities fall within the scope of the budget parameters
  • Ensures billing milestones and employment sustainment targets for the program are met on an individual basis each month
  • Captures client data to evidence qualitative and quantitative outcomes
  • Writes client progress notes, follow-up reports and success stories
  • Other related duties as assigned by the manager 


Education, Training & Experience:


  • Bachelor’s Degree in Social Services, or a related field; or an equivalent combination of education, training and experience
  • CCDP an asset
  • Non-Violent Crisis Intervention training an asset
  • Mental Health First Aid training an asset
  • Experience in social work or career development
  • Experience in employment counselling and work placement
  • Experience in WorkBC programs an asset
  • Experience conducting needs assessments and developing action plans
  • Experience in managing client data and documenting the counselling process
  • Knowledge of career counselling, cross-cultural counselling and job development
  • Knowledge of the local labour market


Job Skills & Abilities:


  • Excellent written and oral communication skills
  • Second language knowledge is an asset 
  • Excellent interpersonal skills
  • Ability to establish and maintain counselling relationship with clients
  • Ability to communicate effectively with service providers and stakeholders
  • Ability to work independently and as a part of a team
  • Excellent time management and organizational skills
  • Excellent technical skills in MS Office and web-based research tools
  • Excellent attention to detail and commitment to excellence in service delivery


Other Requirements:


  • Criminal Record Check Required
  • Ability to work at multiple locations within the Tri-Cities catchment area

 

 

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Swx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.


At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

  • paid time off ‘monthly wellness days’ (up to 12 days per year)
  • additional agency holidays (3 additional statutory holidays)
  • 2 weeks annual vacation (starting) and up to 5 weeks (maximum)
  • company-funded pension (GRRSP)
  • extended health & dental plan
  • employee & family assistance programs
  • access to wellness programs (such as subscription to Headspace) , and more


S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.


Interested candidates please apply online by 11:59pm September 29, 2022.

While we appreciate all applications, only those selected for an interview will be contacted.

 

 

Thank You

Your application was submitted successfully.

  • Location
    Coquitlam, British Columbia
  • Department
    Employment & Entrepreneurship - WorkBC (External)
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $25.00 - $27.00 per hour